entrust IT Ltd - Notice history

Cloud Desktops - Operational

99.91% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 99.72%
Sep 2025
Oct 2025
Nov 2025

Ticketing - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Phones - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Monitoring - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

KPI Dashboard (Brightgauge) - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Remote Support (Screenconnect) - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Email Filtering (filterIT) - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Offsite Backup (backupIT) - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Managed Hosting - Operational

99.95% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 99.85%
Sep 2025
Oct 2025
Nov 2025

Notice history

View current status

Nov 2025

Data Centre Connectivity Interrupted - DC04
ResolvedPartial outage2 hours 10 minutes
  • ResolvedUTC

    This incident has been resolved, we will continue to monitor to confirm stability.

  • MonitoringUTC

    We are seeing indications that the data centre provider's network connectivity is returning to service. We are continuing to monitor assess stability and/or residual impacts.

  • UpdateUTC

    We are continuing to wait for an update from the data centre provider on the network connectivity issue they have confirmed is affecting connectivity to this data centre.

    Next update is due at 09:45.

  • UpdateUTC

    We are currently waiting to hear from the data centre provider for progress on a confirmed outage on the connectivity to the DC04 data centre.

  • UpdateUTC

    The data centre provider is reporting a loss of connectivity to one or more of their data centres and is investigating the issue with urgency.

    We are continue to monitor for updates from them and/or improvements in accessibility.

    The next update will be in 15 minutes.

  • IdentifiedUTC

    Investigations are indicating an upstream loss of network connectivity within the data centre providers network, making the entrustIT services hosted from DC04 inaccessible to clients/users.

    We are seeking confirming from the data centre provider.

  • InvestigatingUTC

    We are currently investigating an incident that has led to loss of connectivity to one of our data centres. Further updates will follow shortly.

Oct 2025

No notices reported this month

Sep 2025

No notices reported this month

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