entrust IT Ltd - filterIT Service - Delivery Delayed on Some Messages – Incident details

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filterIT Service - Delivery Delayed on Some Messages

ResolvedDegraded performance8 hours 46 minutes

Affected

Email Filtering (filterIT)

Degraded performance from 12:13 PM to 8:59 PM

  • ResolvedUTC

    This incident was resolved by the earlier fix.

  • UpdateUTC

    We have implemented a fix and are currently monitoring the result.

  • MonitoringUTC

    A workaround has been applied improve responsiveness, and work is advanced with a repair with the underlying issue.

  • IdentifiedUTC

    We've identified the cause of the degraded performance.

  • InvestigatingUTC
    We are currently investigating this incident.