entrust IT Ltd - Notice history

Cloud Desktops - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.72%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Ticketing - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Phones - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Monitoring - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

KPI Dashboard (Brightgauge) - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Remote Support (Screenconnect) - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Email Filtering (filterIT) - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Offsite Backup (backupIT) - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Managed Hosting - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.85%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

No notices reported this month

Nov 2025

Data Centre Connectivity Interrupted - DC04
  • Resolved
    Resolved

    This incident has been resolved, we will continue to monitor to confirm stability.

  • Monitoring
    Monitoring

    We are seeing indications that the data centre provider's network connectivity is returning to service. We are continuing to monitor assess stability and/or residual impacts.

  • Update
    Update

    We are continuing to wait for an update from the data centre provider on the network connectivity issue they have confirmed is affecting connectivity to this data centre.

    Next update is due at 09:45.

  • Update
    Update

    We are currently waiting to hear from the data centre provider for progress on a confirmed outage on the connectivity to the DC04 data centre.

  • Update
    Update

    The data centre provider is reporting a loss of connectivity to one or more of their data centres and is investigating the issue with urgency.

    We are continue to monitor for updates from them and/or improvements in accessibility.

    The next update will be in 15 minutes.

  • Identified
    Identified

    Investigations are indicating an upstream loss of network connectivity within the data centre providers network, making the entrustIT services hosted from DC04 inaccessible to clients/users.

    We are seeking confirming from the data centre provider.

  • Investigating
    Investigating

    We are currently investigating an incident that has led to loss of connectivity to one of our data centres. Further updates will follow shortly.

Oct 2025

No notices reported this month

Oct 2025 to Dec 2025

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